TIFF, a vibrant not-for-profit arts organization, is accepting applications for the contract position of: Assistant, Industry Registration (2 Positions)
TIFF is dedicated to presenting the best of international and Canadian cinema to film lovers in our home TIFF Bell Lightbox. Our aim is to become a creative, community and global leader, and one of the world’s premiere organizations in the discovery and understanding of film. We are seeking a highly motivated individual who wants to be a part of our ever growing team and Toronto's cultural history.
Reporting to the Industry Office’s Senior Coordinator of Industry Registration, the Registration Assistant is part of a team responsible for running the Industry Office’s registration service prior to and during the 2015 Toronto International Film Festival.
Provide general assistance to the Coordinator, Industry Registration, as needed
Process and troubleshoot registration requests in an efficient and accurate manner
Process credit card transactions through our e-commerce sales protocol
Provide customer service to industry professionals in an efficient and courteous manner
Maintain excellent working relationships with all Industry Office clients
Provide assistance for the timely and accurate production of industry passes
Provide onsite assistance to industry professionals during TIFF
Assist in the creation of industry publications
Write a detailed post mortem
Contract Dates: June 8, 2015 to September 20, 2015
Proficient in Microsoft Office
Strong professional communication and client relationship skills
Ability to handle difficult situations with tact and diplomacy
Exceptionally strong administrative and organizational skills
Previous film industry, festival or hospitality experience considered an asset
Ability to work well under pressure and adjust to changing client needs.
Quick adapter to new technologies
Adaptable to a flexible work schedule including some evenings and weekends
Fluency in foreign languages considered an asset
Please submit cover letter, resumé and the names and phone numbers of 3 references attached as a PDF or Word document (we do not accept Cloud hosting or File Sharing programs), by 5pm on April 20, 2015 BY EMAIL ONLY
TIFF Email: firstname.lastname@example.org *Please note Assistant, Industry Registration in the subject line*
Please note in your cover letter where you saw this job posting.
Posted by: Toronto International Film Festival
For more information: http://www.tiff.net/join/careers/assistant-industry-registration