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Employment Opportunity - Customer Service Positions: Event Attendant - Civic Theatres Toronto

We are currently seeking customer service reps. in the position of Event Attendant at the Sony Centre location to join our team for our 2017/18 season. These are seasonal part-time casual hourly positions for customer service oriented team players that thrive in a fast paced, theatre environment. This role consists of working evenings & weekend hours as required. This position is a member of IATSE Local B-173, but is exempt from the sign up requirement. Events are staffed solely at the discretion of Sony Centre. Full details are outlined in the CBA.

The responsibilities are: General event set up and tear down, Liaising with clients to ensure events are executed to their satisfaction, Interacting & greeting patrons in various customer service roles, Organizing guests for artist meet & greets, Backstage dressing room and crew catering set up and tear down, Overseeing and serving food and beverage stations for events as needed, Accepting and organizing deliveries.

Position Requirements: Excellent interpersonal & relationship building skills to communicate effectively & diplomatically with patrons, clients and staff, Crowd management skills, including ability to coordinate orderly movement & maintain safety of large numbers of people in states of high emotion, Coordination & planning skills, excellent oral & written communications skills, Knowledgeable in safety and emergency response procedures to identify, assess & resolve patron problems Smart Serve Certified & legal age to serve alcohol in Ontario.

TO APPLY: Interested applicants should email a cover letter and resume for confidential consideration to jobpostings@sonycentre.ca. Please include ‘Event Attendant’ in the subject line. No phone calls please. CTT thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

CTT is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment & selection processes & work environment in accordance with the AODA. HR will work with applicants requesting accommodation at any stage of the hiring process. CTT is committed to building a more diverse workplace and encourage all qualified applicants to apply.

Date Posted: Aug. 10, 2017;
Posting Deadline: Aug. 24, 2017;
Start: Sept. 2017

Posted by: Civic Theatres Toronto

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