Start Date: April 3rd, 2017
Term: Full- time, salary
Theatre Passe Muraille is known for developing innovative and daring Canadian theatre, but we exist to support our communities. From encouraging independent and emerging artists, and multicultural work, to inspiring our staff and artists to work collaboratively, Theatre Passe Muraille works to ensure all voices are represented on our stage. Typically Theatre Passe Muraille produces and/or presents 4-7 shows a year and hosts rental companies and festivals throughout the year. Theatre Passe Muraille operates 3 performance spaces -- a Mainspace Theatre (185 seats), Backspace Theatre (55 seats), and a Cabaret/Bar space (capacity of 120 and home to TPM’s After Hours Events).
Responsibilities:
Maintaining Box Office System, including inputting and updating performance and patron information
Managing Patron Services Associates including Box Office, Front of House and Bartenders
Scheduling Patron Services Staff
Being on call to Patron services staff
Ensuring a smooth and efficient flow of patrons into the venues
Responding to online, telephone and in-person inquires and ticket sales
Volunteer Coordination
Managing the TPM Bar: Ordering, inventory and financial reconciliation
Maintaining and promoting the Arts Box Office
Acting as a Patron services Associate (Box office, Bar or House Management) as needed
Working box office 3 days per week, with an extra shift of Box Office or House Management
Process, balancing and reconciling box office
Liaising with rental companies in regards to staffing and performances
Requirements:
Post-secondary degree preferred (arts management or Theatre an asset)
Experience with a ticketing system
Minimum 1 year experience with Managing staff and/or volunteers
Strong written and verbal communication skills and attention to detail
Good project management skills and/or experience in event coordination
Demonstrated initiative and ability to manage multiple tasks and deadlines
Experience with a non-for-profit company an asset
Driver’s license, Smart Serve and First Aid are mandatory
Occasional Weeknights and weekend work is mandatory
Please submit a cover letter and resume with the names and phone numbers of 3 references attached as a PDF attached as a PDF or Word document by 5 PM on Wednesday March 15th to jenns@passemuraille.on.ca Please use the subject line: “Application for Associate Producer – Patron Services".
Posted by: Theatre Passe Muraille
For more information: http://passemuraille.ca/