Employment Opportunity - Customer Service Position: Box Office Seller - Civic Theatres Toronto
We are currently seeking customer service representatives in the position of Box Office Seller at the Sony Centre location to join our team for our exciting 2017/2018 season. These are seasonal part-time positions for outgoing customer service oriented team players that thrive in a fast paced, diverse theatre environment.
Reporting to the Box Office Manager and the Box Office Assistant Manager, this position includes the following duties and responsibilities: Conduct in-person ticket, package and gift certificate sales at the Box Office location using the Ticketmaster computer system, Balance and account for cash and credit card receipts from sales transactions , Provide exceptional front line customer service and problem solving to the ticket buying public, Organize and distribute "will-call" tickets, Foster and maintain a positive and proactive attitude toward the company and its activities.
The successful applicant will have an understanding of event ticketing and a minimum of one year cash handling and customer service experience. Demonstrated personal computer skills with the Windows operating system are essential. Fluency in a language other than English is an asset. The successful applicant will be a highly motivated, proactive self-starter, able to accommodate an extremely flexible and fluid work schedule that can include day, evening, weekend and holiday shifts. Professional appearance and demeanour are essential to the position, as is the ability to work in a diverse and non-traditional environment.
HOW TO APPLY: Interested applicants should email a cover letter & resume for confidential consideration to firstname.lastname@example.org. Please include ‘Box Office Seller’ in the subject line. No phone calls please. Civic Theatres Toronto thanks all applicants in advance. Only those candidates selected for an interview will be contacted.
CTT is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment & selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act. Human Resources will work with applicants requesting accommodation at any stage of the hiring process. CTT is committed to building a diverse workplace & encourage all qualified applicants to apply.
Date Posted: August 10, 2017
Application Deadline: August 24, 2017
Start Date: September 2017
Posted by: Civic Theatres Toronto