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Employment Opportunity - Customer Service Position: Theatre Attendant - Civic Theatres Toronto

We are currently seeking customer service representatives in the position of Theatre Attendant at the Sony Centre location to join our team for our exciting 2017/2018 season. These are seasonal part-time positions for outgoing customer service oriented team players that thrive in a fast paced, diverse theatre environment.

The Theatre Attendant position reports to the Director of Patron Services and the Senior Manager, Patron Services. The responsibilities of this position include: Direct patrons to seats and theatre amenities, Program distribution, Scanning tickets, Communicating patron concerns to house management in a timely fashion, All aspects of customer service, Acting as a sales and marketing ambassador to incoming audiences. This position works a varied schedule including weekdays, weekday evenings and weekends. Candidates must have a flexible schedule and be available to work any of the above. Weekday matinee shifts are mandatory. This is a unionized position; successful candidates will be required to join IATSE Local B-173.

The successful candidate for this position should be outgoing, possess a calm attitude, enjoy interacting with people, have strong communication skills and be interested in promoting upcoming CTT shows and events. Also, the ideal candidate is able to be on his or her feet for least 90 minutes and can lift up to 40 pounds. Most importantly, the candidate should have a commitment to superior customer service. Prior theatre experience is considered an asset.

HOW TO APPLY: Interested applicants should email a cover letter & resume for confidential consideration to Please include ‘Theatre Attendant Position’ in the subject line. No phone calls please. Civic Theatres Toronto thanks all applicants in advance.

Only those candidates selected for an interview will be contacted. CTT is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment & selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act. Human Resources will work with applicants requesting accommodation at any stage of the hiring process. CTT is committed to building a diverse workplace & encourage all qualified applicants to apply.

Date Posted: August 10, 2017
Application Deadline: August 24, 2017
Start Date: September 2017

Posted by: Civic Theatres Toronto

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