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Reporting to the Senior Manager, Individual Giving and Operations, the Manager, Advancement Operations will oversee Advancement’s database, administration, and financial reporting – ensuring efficient day-to-day operations that maintain strong standards and integrity. In addition, this role will focus on the continual development and improvement of the department’s systems and processes.

Database Administration & Integrity
• Continuous development and representation of departmental solutions related to team effectiveness (systems, processing, work-flows)
• Find creative and directed uses of data for improved fundraising and communication efforts (i.e. donor / member retention, stewardship, prospecting, and reporting)
• Database supervisor and administrator, overseeing the organization and entry of data in all departmental systems and ensuring its overall integrity including design and enforcement of policy (including troubleshooting)
• Review and provide recommendations on the logic and structure of Advancement campaigns and events
• Ensure ongoing accurate flow of Advancement revenue in TIFF systems
• Develop and enforce policy for processing of all types of payments, gifts, and recognition within department, and at times within TIFF
• Coach and train Advancement staff for full use of data needs and maintenance of Advancement Operations manual (documentation)

Canada Revenue Agency (CRA) & Finance Compliance
• Act as CRA compliance officer, with the oversight of tax-receipt administration – including calculations of advantages for fundraising events and memberships
• Support in the creation of annual budget, and ongoing forecasting
• Track and report on revenue and expenses – including sales for memberships

Departmental Production & Business Planning
• Continuous development of departmental policy and procedures including improved inter-department workflows, working with colleagues to be proactive in planning
• Project manage department infrastructure initiatives for overall department, and within operations team
• Ensure compliance and dissemination of Financial protocols
• Onboard new staff members on all departmental systems
• Manage departmental critical path
• Represent department in select meetings as required

Posted by: Toronto International Film Festival (TIFF)
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