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Manager, Diversity & Inclusion

This is an incredible opportunity to lead Diversity, Inclusion, Equity and Accessibility at the AGO, one of the largest art museums in North America.  The AGO’s vision is to lead global conversations from Toronto through extraordinary collections, exhibitions and programs, and by reflecting the people who live here.  Our mission is focused on art, audience and learning.  This position is the first ever Manager, Diversity & Inclusion at the AGO and critical in creating transformational, authentic, meaningful and sustainable change.

Reporting to the Director’s Office, the Manager, Diversity & Inclusion partners across all levels of the AGO to further foster a place where our audiences, our employees, our volunteers, our community, our donors and our Board feel reflected, heard, valued and included.  They are a skilled educator and a thought leader with broad networks who has demonstrated the ability to raise questions and issues in an honest, thoughtful, empathetic and useful way. Through collaborating cross-functionally, the Manager, Diversity & Inclusion has accountability for guiding and providing input into the AGO’s diversity and inclusion strategy and for working with colleagues to outline and deliver a plan that includes practical, measurable actions aligned to the AGO’s mission, vision, values and overall operational plan.

At the AGO, we are committed to fostering a diverse and inclusive workplace and are dedicated to hiring employees who reflect the communities we serve. We welcome and encourage candidates who are women, BIPOC, LGBTQ2S+ and people with disabilities to apply for this new and exciting role.


Partners with Director’s Office, Leadership Team and other colleagues to achieve diversity and inclusion goals that leaders and teams are accountable to implement including:

  • Guiding and advising on diversity, inclusion, equity and accessibility strategy, policies, programs, practices and learning across the AGO, through partnering with colleagues across all areas and levels, and ensuring these are aligned to AGO’s mission, vision, values and overall plan.
  • Through cross-functional collaboration, developing a multi-year plan that has sustainable, measurable goals and actions that leaders and teams are responsible for achieving. This plan supports the AGO’s diversity and inclusion strategy and further fosters an inclusive culture and works with others to implement.
  • Working with colleagues to embed diversity, inclusion, equity and accessibility in the AGO’s art, programming, learning, fundraising and development, HR practices, communications, marketing, strategic initiatives and other areas.
  • Identifying learning needs for employees, volunteers, Board members, interns and contractors on diversity, inclusion, equity and accessibility. Determining solutions with colleagues to fulfill those needs so they can implement training that has a meaningful impact on behaviour change and the AGO can further progress in being an inclusive place for its stakeholders.
  • Recommending and creating policies and guidelines related to diversity, inclusion, equity and accessibility that take into account legislation, best practices and AGO needs, while working with relevant departments to implement them.
  • Connecting with the AGO’s diversity, inclusion, equity and accessibility employee group (IDEA Group) to generate ideas, input and feedback.
  • Liaising if needed with the Board Diversity & Inclusion Board Working Group to provide reporting and assistance for them to achieve their deliverables.
  • Collaborating on recruitment and onboarding to ensure diversity and inclusion is embedded in these practices and participating on selection panels.
  • Working with colleagues across the organization to build affinity groups to support a culture where employees can bring their true selves to work.
  • Determining relevant metrics for the AGO and reporting regularly on the progress and insights related to them.
  • Managing budget to support diversity and inclusion work and delivering on financial responsibilities.
  • Advising leaders and colleagues where needed to ensure compliance with legislation (Human Rights, AODA, etc).
  • Providing insight on communicating diversity & inclusion information internally and issues management when needed.
  • Building and maintaining strategic partnerships externally in the museum sector and other sectors to understand changing trends and best practices in the areas of diversity, inclusion, equity and accessibility, as well as positioning the AGO as an inclusive employer of choice.
  • Representing the AGO publically at conferences, speaking engagements or other events when needed


  • Deep understanding of and lived experience in diversity, equity, inclusion and accessibility practices with demonstrated ability to turn theory into practical, meaningful action
  • Strong skills in being able to work collaboratively and credibly with all levels and functions of an organization (frontline employees to Board) to create relevant, impactful cultural change
  • Growth mindset leader who welcomes and values the differences that people bring to an organization and fosters an environment where open, respectful dialogue and a sense of belonging are the norm
  • Degree and/or equivalent experience in diversity & inclusion, education, arts management or non-profit leadership or similar expertise
  • Exceptional verbal and written communication capabilities in articulating clear, compelling messages and in tackling complex or sensitive topics with a professional, direct, learning approach
  • Excellent discretion, professionalism and ability to maintain confidential information
  • Innovative, resourceful and strategic leader who can develop multi-year strategies and plans with practical, measurable goals and inspire others to embrace and implement them
  • Collaborative leader who works with internal and external stakeholders to develop, implement and embed viable policies, guidelines, learning, tools and practices
  • Proven educational approach in facilitating and influencing culture change through knowledge of leading practices and legislative requirements, as well as engaging stakeholders in a thoughtful, constructive way
  • Understanding of internal and external communication practices in sharing diversity and inclusion information and managing issues
  • Experience working in a museum or art based non-profit is an asset

Annual Salary Range: $82,300 - $102,884


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