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Factory’s mission is to enthrall audiences with the imagination of Canadian playwrights and develop the next generation of intercultural theatre artists.

Since its founding in 1970, Factory has committed to exclusively produce Canadian plays. Factory has made it an artistic priority to invest in, and showcase, Canadian artists who bring their stories to our theatre in Toronto. This has made Factory the home of the Canadian playwright. For over four decades, we have been developing and producing some of the finest theatrical works in our national canon, and giving space to some of the most gifted and prolific playwrights in Canada.

About your role
The Patron Services Manager leads all of Factory’s Front of House and Ticketing operations during our Theatre season (September to May). Reporting to the Director of Marketing and Development, you will be responsible for the efficient and effective operation and management of Factory’s patron services. In this role, you will work with all levels of the Factory’s administrative team to support ticket sales, donations, concession and merchandise sales, and theatre rentals.

As a public face of Factory, you will be an advocate for our productions, and share this knowledge and enthusiasm with your patron services team. You will be responsible for bar and box office reconciliations, scheduling and training of patron services staff and volunteers, and ordering and managing stock and supplies for patron services. You will use your experience and understanding to work with all levels of Factory staff to create a welcoming, efficient, and personable experience for our audiences.

For the full listing and information on how to apply click here

Posted by: Factory Theatre
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