Industry Listing, Job Posting.


Reporting to the Industry Office’s Senior Coordinator of Industry Registration and Coordinator, Industry Office, the Registration and Submissions Assistant is part of a team responsible for running the Industry Office’s Registration and Industry Programming services prior to and during the 2015 Toronto International Film Festival.

Provide general assistance to the Coordinator, Industry Registration, as needed
Process and troubleshoot registration requests in an efficient and accurate manner
Process credit card transactions through our e-commerce sales protocol
Provide customer service to industry professionals in an efficient and courteous manner
Maintain excellent working relationships with all Industry Office clients
Provide assistance for the timely and accurate production of industry passes
Assist the Industry programming team with regard to outreach of potential applicants for Talent Lab, Telefilm Canada PITCH THIS! and Rising Stars
Collect and track the application materials for Talent Lab, Telefilm Canada PITCH THIS! and Rising
Stars adhering to submission processes
Respond to inquiries via phone and email
Provide onsite assistance to industry professionals during TIFF
Assist in the creation of industry publications
Write a detailed post mortem

Contract Dates: May, 25 2015 to September 20, 2015

Minimum Requirements:
Proficient in Microsoft Office
Knowledge of file sharing websites and comfortable to troubleshoot technical issues that arise
Strong professional communication and client relationship skills
Ability to handle difficult situations with tact and diplomacy
Exceptionally strong administrative and organizational skills
Previous film industry, festival or hospitality experience considered an asset
Ability to work well under pressure and adjust to changing client needs.
Quick adapter to new technologies
Adaptable to a flexible work schedule including some evenings and weekends
Fluency in foreign languages considered an asset

Please submit cover letter, resumé and the names and phone numbers of 3 references attached as a PDF or Word document (we do not accept Cloud hosting or File Sharing programs), by 5pm on April 20, 2015 BY EMAIL ONLY

TIFF Email: *Please note Registration and Submissions Assistant, Industry Office in the subject line*

Please note in your cover letter where you saw this job posting.

Posted by: Toronto International Film Festival
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