Deadline: August 9, 2019
Fall for Dance North (FFDN) is Toronto’s premier international dance festival.
FFDN’s fifth anniversary festival will run from October 2-6, 2019 . Our organization respects the dignity and independence of all people and is dedicated to creating equitable opportunities for the public to enjoy and benefit from the festival. Our festival has a vibrant and growing team, eager to work with the next generation of arts workers.
The Ticketing Coordinator will assume responsibility for the smooth operation of FFDN’s Ticket Services, ensuring exceptional customer service for all patrons ordering tickets and attending mainstage programming.
PRIMARY DUTIES AND RESPONSIBILITIES
-Manage all ticketing operations, including private and group bookings.
-Act as the main liaison between FFDN and the Sony Centre Box Office.
-Provide exceptional customer service for patrons by answering phone calls and emails.
-Work closely with Director of Development to communicate with donors and partners to arrange ticket orders.
-Track ticket sales data and prepare and update ticket sales reports on a regular basis.
-Support FFDN team with ongoing group sales initiatives/group outreach.
-Support FFDN team to plan and execute strategy for a 2019 community ticket donation program.
-Other duties, as required
-Min. 2 yrs experience in Ticket Services/Box Office management required.
-Proven ability to problem solve, embrace flexibility and versatility in a fast-paced evolving environment.
-Very well organized with strong attention to detail.
-Excellent written and verbal communication skills.
-Experience in community outreach and group sales is an asset.
-Experience preparing and providing sales reports and presentations is an asset.
September 3 - October 6 plus one post-festival meeting. Part time during prep period. Full-time during festival week (Sept. 30-Oct. 6)
HOW TO APPLY
Interested candidates are invited to apply by sending a resume (PDF format) no later than August 9, 2019 to FFDN’s General Manager, Christina Giannelia at: firstname.lastname@example.org Subject line: Ticketing Coordinator 2019.
FFDN thanks all applicants in advance for their interest in this position. We are an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection processes and to building a diverse workplace. We encourage all qualified applicants to apply.
Posted by: Fall for Dance North
For more information: https://www.ffdnorth.com/careers