Industry Listing, Workshop / Classes.

July 12, 2016 - REGISTER    1:00 pm to 1:30 pm          $40

The Ontario Government recently announced a number of changes to the Accessible Customer Service Standard under the AODA. Compliance with these changes is required as of July 1st, 2016. If you want to clearly understand all the changes and what you need to do to be up-to-date with your requirements, join us for this 30-minute webinar on Tuesday, July 12th.

Target Audience: Staff and Board Members of nonprofits and private businesses.

Changes Concern:

  • Policies
  • Training
  • Service Animals
  • Feedback
  • Interruption of Service
  • Support Persons
  • Organization size
  • Compliance reporting

Webinar Take Away: Handout summarizing the key changes to the Customer Service Standard

Learn more about the changes to the AODA

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